Digital Mobility Research Group

Led by Associate Professors Angsana Techatassanasoontorn and Antonio Díaz Andrade, the group adopts a multi-disciplinary approach to explore the evolving use, experiences and individual, organisational and societal impacts enabled by mobility and connectivity.


Angsana A. Techatassanasoontorn (group leader)
Antonio Díaz Andrade (group leader)
Harminder Singh
Paweena Wanchai
Sigrid Norris

If you would like to become an actively involved research member please contact us.


Tensions and accommodations: ICT-mediated activities by blind professionals
Workplace accommodations for blind employees continue to be a challenge not only to these workers but also to their co-workers and the existing organisational practices. This study aims to understand the ways ICT supports and transforms work activity of blind professionals and provide an account of the tensions introduced into the organisational work activity. Cultural-historical activity theory and its principle of contradictions informs this research, whose findings will offer useful insights for organisations to evolve their policies and practices to simultaneously accommodate to blind workers’ needs and minimise tensions in the work system.
Investigators: Antonio Díaz Andrade and Angsana A. Techatassanasoontorn

Video about this research:
Visual Impairment at Work
Visual Impairment at Work
(with subtitles)

Research presentation:
Visual Impairment at Work (Powerpoint)
Visual Impairment at Work (Word)

Experiencing telework: Time, place and technology
This in-depth qualitative study investigates users’ experiences of doing telework in a wide variety of settings and across the full continuum of using information and communication technologies to work remotely and flexibly. The intended outcome of the research is a better understanding of the way that technology-enabled flexible work emerges in practice.
Investigators: Laurie McLeod and Bill Doolin

“Police Geeks”: Digital Literacy and Police Practice in New Zealand
This study examines how increased information technology use changes the profession and work practices of police officers. In particular, this study also investigates how the increased use of mobile technology may lead to changes in the defining characteristics of the police officers. This project has been featured in the November 2013 issue of ComputerWorld magazine.
Investigators: Harminder Singh and Awinder Kaur

Video conferencing: How is family interaction changing?
This research project investigates how family with young children interaction is affected by video conferencing. Following a multimodal interaction analysis and using video-ethnographic methods of data collection, this study explains the dynamics between social actors and video conferencing technology for family communication. Part of this work has been published as a book chapter in Interactions, images and texts: A reader in multimodality.
Investigators: Sigrid Norris, Jarret Geenen and Jesse Pirini

Telework Productivity and Wellbeing Project
A collaboration between the Work Research Institute and the Institute for Broadband Enabled Society (IBES), University of Melbourne, Crown Fibre Holdings, and Cisco. The study will involve an online survey of teleworkers and their managers across New Zealand and Australia. It focuses on the relationship between telework, productivity and effectiveness, and a broad range of human resources, management, technology, and wellbeing factors identified in a pilot study undertaken by IBES.

Mobility in Action: A User Experience
The wide acceptance and broad integration of mobile devices into work activities have brought a new set of challenges associated with conflicting demands, roles, perspectives and practices. This research aims to develop empirically-grounded theory to understand the use of mobile devices in work activities, emerging paradoxes from usage, and personal strategies in managing mobile use and their impact. The findings will give insights to understand complex process of mobility in use and offer practical suggestions to workers and their employers on strategies to manage the use of mobile devices.
Investigators: Angsana A. Techatassanasoontorn, Antonio Díaz Andrade and Paweena Wanchai